FREQUENTLY ASKED QUESTIONS

How long will my bar last?

The ultimate life of your soap depends on how often it is used and how it is stored. We recommend that you keep in a soap tray and allow it to dry it between each use.

How long does it take to receive my order?

Items are prepared and shipped between 1-3 business days after placing your order. They are sent via Purolator.

Do you sell wholesale?

YES we do! If you are interested please send an email to leslisoap@gmail.com. It will be my pleasure to talk with you and be part of your business!

Do you offer refunds?

We do not offer refunds or exchanges. All sales are final. However if there is an issue with your order please send us an email at leslisoap@gmail.com. I will try my best to help wit the issue.

Order sent to the wrong address.

It is your responsibility to inform us of your postal address. If you have made a mistake send us an email as soon as possible to change the label if possible.

Do I have a tracking number?

Yes all orders have a tracking number. It will be sent once items are posted.

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